Last updated: April 3, 2026
1. Who we are
This website is operated by Mercy Property Solutions LLC, a Texas company. We buy and sell real estate, and use this website to connect with property owners who may be interested in selling and with potential investors or buyers.
This Privacy Policy explains how we collect, use, and share the information you provide when you submit your property and contact details through our website.
2. Information we collect
When you fill out the form on our website, we may collect:
- Your name
- Your phone number and/or email address
- The property address
- Basic details about the property (for example, property type, number of bedrooms, current condition, situation)
- Any message or comments you choose to send us
We may also automatically collect basic technical information when you visit our site, such as:
- Your IP address
- Your browser type and device information
We use this technical information solely to help us understand how people use the site and to improve it.
3. How we use your information
We use the information you provide to:
- Contact you about your property and discuss your situation
- Review the property details to decide whether we can make an offer, use one of our disposition strategies, or connect you with a buyer or other solution
- Prepare, manage, and complete any real estate transaction if you decide to move forward with us
- Maintain standard operating procedures within our business
We do not use your information for unrelated purposes such as selling your data to marketing lists or data brokers.
4. Who has access to your information
We do not sell your personal information to data brokers or third parties.
We may share your information only with persons directly involved in evaluating or completing a possible transaction, such as:
- Our transaction coordinator
- Title company or closing agent
- A vetted buyer or investor who has shown genuine interest and needs the details to move forward with a potential purchase
We may also enter your information into private databases that help us run our business, such as:
- Our CRM (customer relationship management) system
- Email or communication service providers
- Website hosting or analytics providers
These service providers are expected to protect your information and use it only to provide services to us.
5. How we handle property details publicly
This section only applies to clients with whom we’ve entered into an agreement to facilitate the purchase of their property, and the disposition strategy includes finding a buyer within our professional network of associates. Before we have a serious, vetted buyer, we limit what we share publicly about a property. Typically, we may share:
- A photo of the property’s exterior
- The ZIP code or general area
We do not publicly share the full property address at this stage, nor do we ever share your name.
Once a buyer or investor has been properly vetted and has shown real interest, we may share the full property details. Your contact information will not be shared with a potential buyer unless absolutely necessary to move an agreement forward, and never without your expressed consent.
6. How we store and protect your information
We store your information in our private CRM and related business systems.
We use reasonable physical, technical, and administrative safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no system or method of storage can be guaranteed 100% secure, and we cannot promise absolute security.
7. How long we keep your information
We keep your information for as long as reasonably necessary to:
- Evaluate and follow up on your property inquiry
- Manage and keep records of actual or potential real estate transactions
- Comply with legal, tax, and accounting requirements
We may keep records of past inquiries even if no deal ultimately happens, but only for as long as we have a legitimate business or legal reason to do so.
8. Your choices and rights
You can contact us at any time to:
- Update or correct your contact information
- Ask us not to contact you about your property in the future
- Ask us to limit how we use or share your information, where reasonable
We will do our best to honor your request, subject to our need to keep certain records for legal, tax, or business reasons.
If you live in a state that gives you specific privacy rights (such as the right to know what personal information we collect, the right to access it, or the right to request deletion), you can contact us to exercise those rights where they apply. We will make reasonable efforts to respond in line with applicable laws.
To make a request, please contact us at support@savannabuyshouses.com or 682-321-9138.
9. Third-party services and other websites
We may use third-party services (such as CRM providers, email services, website hosting, and analytics tools) to store or process your information. These providers may have their own privacy policies.
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those other sites, and your use of those sites is at your own risk.
10. State privacy rights (including Texas)
Depending on where you live, you may have certain privacy rights under state law. These may include, for example, the right to:
- Know what categories of personal information we collect and how we use it
- Access a copy of certain personal information we hold about you
- Request that we delete certain personal information, subject to legal exceptions
If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) and similar state laws may give you specific rights regarding your personal data. You can contact us using the information below to request more information or to exercise applicable rights.
We will acknowledge and respond to valid requests within the timeframes required by applicable law.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new “Last updated” date at the top.
If we make significant changes in how we use or share your information, we may also provide additional notice, such as highlighting the changes on our website.
12. How to contact us
If you have any questions about this Privacy Policy or how we handle your information, or if you want to exercise any privacy rights that may apply to you, please contact us:Mercy Property Solutions LLC
Email: support@savannabuyshouses.com
Phone: 682-321-9138
Location: Fort Worth, Texas
